Zoom says it has fixed issue preventing access to platform (Nov.3)

Nov 04, 2022
FILE PHOTO: Small toy figures are seen in front of diplayed Zoom logo

(Reuters) – Zoom Video Communications said on Thursday it has resolved an issue that was preventing some users from accessing its platform.

The company’s status page showed at 1833 GMT that all its services were operational.

“We will continue to monitor and provide updates as we have them,” the page said.

There were more than 15,000 incidents of people reporting issues with the communications platform earlier on Thursday, according to outage tracking website

Downdetector tracks outages by collating status reports from a number of sources including user-submitted errors on its platform. The outage may have been affecting a larger number of users.

(This Nov. 3 story has been corrected to say Zoom is a “communications platform,” not an “audio-streaming platform”, in paragraph 4)

(Reporting by Tiyashi Datta in Bengaluru, additional reporting by Chavi Mehta; Editing by Devika Syamnath)